Adrabel is totally committed to protecting the privacy of our site visitors and customers.
The Adrabel team members are customers themselves of other internet sites and fully appreciate and respect the importance of privacy on the Internet.
We will not disclose information about our customers to third parties except where it is part of providing a service to you (example: arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so).
We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
You can visit the site and browse without having to provide personal details. During your visit to the site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password. If you have any comments or suggestions, we should be pleased to receive them at our address or by emailing us at [email protected]
Disclosure of Your Information
We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from Adrabel website. In exceptional circumstances Adrabel may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Adrabel is committed to complying with the Privacy Act and the National Privacy principles.
If you believe that your privacy has been reached by Adrabel, please drop us an email at [email protected] and we will resolve the issue.
- In regards to defective or wrong orders, you may return the item(s) to us for exchange.
- Kindly contact our customer service at [email protected] or give us a ring at +60125636690 to indicate the collection/design/colour for exchange.
- No refund is allowed, however, a refund will be offered if the item requested for exchange is not available in stock.
- Exchange is allowed only for defective item or error coming from us. No exchange of colours is allowed once you have placed order and payment has been made.
- All item(s) must be returned in unworn, unwashed, unaltered, unironed condition – with all tags attached.
- Returns must be shipped within seven (7) days of receiving your order.